Privacy Policy

Distribution Processing Center

Privacy Policy

Effective January 1, 2020

 

We Respect Your Privacy

Distribution Processing Center and its affiliates (collectively “DPC,” “we,” and/or “our”) provide this privacy policy (the “Privacy Policy”) to inform consumers and clients of who we are and our practices regarding how we collect, obtain, use, and share consumer personal information. DPC is a third-party mail processor that receives and processes business reply mail and maintains a Do Not Mail list for its clients. DPC provides a number of marketing services to insurance marketing organizations in order to send targeted and data driven direct mail, email, and digital ad campaigns, by targeting them to specific consumer demographics. We do not sell or endorse any of the products or services offered in the mailers.  DPC respects your privacy and takes the privacy of your information seriously.

 

Information We Receive AND COLLECT

We obtain consumer personal information from third-party providers who gather information from sources including public records, real property data, transactional data, and more. This data may include what we refer to as Personally Identifiable Information (“PII”) and information tied to PII regarding a consumer’s demographics or purchase data.  Please note that we are not responsible for the content or accuracy of the lists provided by our clients or these data compilers. We may collect the following PII from third-party sources. Please note that we may not collect all categories of information for every individual:

  • Name
  • Address
  • Gender
  • Marital status
  • Age band
  • Individual and/or household income band
  • Home ownership status (including market value of the home and year the home was built)
  • Mortgage information.

 

We may also collect information from you that you voluntarily provide to us in response to a marketing mailing.

 

How We Use Collected Data

We may use the information that we obtain from a third-party in order to directly market insurance products to targeted consumers on behalf of our clients. Specifically, DPC may use PII to tailor direct mailing and email campaigns to recipients more likely to be interested in those campaigns. We may use this information, alone or in combination with other PII we collect to enhance our ability to provide relevant marketing and content to you and to develop and provide you with more relevant products, features, and service.

We may also use consumer PII for internal business purposes, such as analyzing and managing our business and/or measuring the effectiveness of campaigns. 

 

Sharing of Data 

Please note that we do not sell your information.

 

We may share consumer information such as name, address, and any additional information you provide to us in response to receiving a marketing mailing with our marketing partners, service providers, vendors, and/or our clients. These partners may include but are not limited to insurance marketing organizations that provide sales support, marketing support, and lead generation services for insurance agents to market insurance products.

 

If DPC or its subsidiaries or affiliates are acquired by or merged into another entity, the PII will be transferred to that entity. We may also disclose PII if we believe, in good faith, that such disclosure is necessary to comply with relevant laws or to respond to subpoenas, warrants, or law enforcement and government agency requests or to otherwise protect and/or defend our rights.

 

OPT-OUT OF COMMUNICATIONS        

You may choose to opt-out of receiving communications and mailings from DPC and may do so by completing our online form here. All information provided by you in order to opt-out will only be used to add you to a Do Not Mail list and opt you out of our clients’ future mailings. We do not rent or sell the information collected from you on this site to any other parties.

It is important to note that when you opt-out of our clients’ mailings, you will still likely receive similar mailings from other companies and marketing organizations that are not related to our clients or DPC. Our Resources page provides information on how to put your name on national Do Not Mail lists so compilers do not sell your information to marketing companies.

 

SECURITY AND RETENTION 

We use reasonable security measures that are designed to protect your information from accidental loss, disclosure, misuse, and destruction.  Please be advised that no data security measures can be guaranteed to be completely effective.  Consequently, we cannot guarantee security of any information that you provide to us.  You transmit information to us at your own risk. 

By responding to a marketing campaign, you agree that DPC is not responsible for any electronic communication and/or any of your PII which may be lost, altered, intercepted, or stored without authorization during the transmission of any data whatsoever across networks not owned and/or operated by DPC.  DPC will not have any liability to you for any such misuse or disclosure.

We may retain and use your information as we deem necessary to comply with our business purposes or legal obligations, to resolve disputes and enforce our agreements, or where we reasonably believe that we have a legitimate reason to do so.

 

INTENDED AUDIENCE

We do not knowingly collect, receive, or disclose any personal information concerning anyone under the age of 18. DPC reserves the right to delete from its records any such information provided to us.

 

CHANGES TO THIS PRIVACY POLICY

This Privacy Policy is reviewed and updated as needed to accurately reflect our practices and procedures.  When we do make changes to this Privacy Policy, we will revise the “last updated” date at the beginning of the Privacy Policy.  We encourage you to periodically review this Policy to stay informed about how we collect, use, and disclose personal information.  Your continued use of the Services after any changes to this Privacy Policy are in effect constitutes your acceptance of the revised Privacy Policy in connection with the new usage.

 

Additional Disclosures for Residents of California

The California Consumer Privacy Act (“CCPA”) provides additional rights to individuals who are residents of California. To learn more about California privacy rights and disclosures, view our Privacy Policy Addendum for California Residents.

 

Additional Disclosures for Residents of NEVADA

DPC does not own or operate a website or online service for a commercial purpose. Likewise, DPC does not sell your information.

 

CONTACT US 

If you have any questions or comments about this Privacy Policy, please contact us:

 

Distribution Processing Center

2146 Roswell Road

Suite 108-897

Marietta, GA 30062

(888) 247-6953

customerservice@distpc.com

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